Intensive Therapeutics, Inc.
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When will my order be shipped?
Orders usually ship within two business days. Orders placed after 3:00 p.m. Eastern Standard Time on Fridays and during the weekend will be processed at the beginning of the following week.
All returns must be made within fifteen days of delivery date and only if the cushion has not been removed from the original sealed packaging. Cushions that have been used cannot be returned.
All returns are subject to a 25% restocking fee. Inbound freight is not refundable. All returns must be accompanied by a return authorization number.
Please contact Intensive Therapeutics by phone at 866.736.8484, Monday – Friday from 8:30 AM – 5:00 PM to process your return.